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Adoption Playbooks

Enterprise AI adoption checklist: scope, evidence and ownership

Use the six-stage checklist in this article to document data access, workflow baselines, evaluation, trial and operations. Assign evidence, owners and open decisions according to task risk.

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Tenten AI FDE Team

Implementation Methods

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4 min

Enterprise AI adoption checklist: scope, evidence and ownership

An enterprise AI adoption checklist should support the next decision: continue testing, narrow the task, resolve prerequisites or stop. Written questions are a starting point. The team also needs checkable evidence, owners and decisions.

The six-stage planning table below can be copied into project documentation. Agree criteria for the actual task, risk and applicable requirements.

Six-stage checklist

StageQuestions to resolveEvidence and responsibility
1. Data and readinessIs data approved for use? Are fields, versions, permissions and exceptions understood?Inventory, access confirmation, samples and omissions; data owner
2. Work and costWhat task is in scope? How does the current process work? How will quality and full cost be compared?Scope, baseline, acceptance criteria and cost items; process owner
3. Architecture and securityWhat may models, retrieval and tools access or do?Data flow, authorization, approval and suspension paths; engineering and security owners
4. Build and assessmentHow are correct results, omissions, errors and failures checked?Representative cases, methods, results and unresolved issues; assessment owner
5. Trial and useWho participates, reviews, reports issues and takes over?Trial scope, training, feedback and incident records; user-team owner
6. Handover and operationsWho handles data or model changes? What happens during failure?Updates, monitoring, support and recovery exercises; operating owner

Add status, evidence location, open decision, approver and next step to each row. Progress depends on risk, evidence gaps and applicable requirements; completed checkboxes do not guarantee launch readiness.

Define a task before filling the table

Consider a planning example: drafting a customer-service reply from approved policies, with designated staff deciding whether to use it. Limit sources, users, content and commitments the system may not make. Record the existing preparation and review workload.

The data stage checks current policy versions and user permissions. Assessment covers incorrect citations, missing evidence, obsolete content and human revisions. The trial checks whether reporting and takeover are actually handled, rather than collecting only login counts.

This example claims no time-saving result. Responsible teams should agree criteria according to the task and consequences of error instead of importing someone else's generic score.

Record use, quality and benefit separately

A person may open a system because it helps or because use is required. A login does not establish correctly completed work. Infrequent tasks can also be valuable. Identify eligible users, relevant occasions and reasons for non-use.

Quality records include errors, omissions, unsupported content, revisions and exceptions. Workload includes preparation, waiting, review, rework and takeover. Financial assessment also includes development, integration, models, data maintenance, professional review, monitoring and incident handling. Reduced work time is not automatically realized cash benefit.

GAO's 2021 AI accountability framework considers governance, data, performance and monitoring together. NIST's AI Risk Management Framework is voluntary guidance, not a universal passing score for this table or vendor certification.

Give every gap a next step

Separate confirmed items from unresolved ones. Oral assurance cannot replace missing evidence. Assign data verification, testing, permission changes or specialist review, with owners and agreed dates.

Where important data is unavailable, reviewers are absent or consequential actions lack takeover paths, narrow or defer the trial rather than marking it complete. The table's value is making these decisions explicit.

Agree handover before the build ends

Identify who updates sources, assesses changes, handles reports, approves expansion and manages supplier support. At handover, walk through an update, incident report and manual takeover, retaining the results.

Reuse the table for initial assessment and scope changes. Update affected evidence and decisions proportionately instead of repeating everything for the form's sake. The next action follows the unresolved issue, not the number of checklist items.

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