ASUS Pressroom · Technology · Media hub
AI integration case
Press release publishing copilot
On draft save: SEO fields, tags from the existing taxonomy, album path, image alt text, a Traditional Chinese draft
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SERVICE · AI COPILOT
An AI Copilot for your team’s daily work
Give the team sourced answers and useful actions inside the tools they already use. Start with one role, its knowledge sources and its permissions.
- Answers can be checked
- Source-linked
- Access rules still apply
- Permission-aware
- No extra destination to remember
- In the workflow
Brands the team has shipped for over 15 years
Digital products and AI integration cases- Shipping digital products
- 15+ yrs
- Brands served
- 300+
- Projects delivered
- 600+
- Senior team, close to the work
- Taipei
Connect answers to the work
An enterprise AI Copilot is an assistant connected to approved company knowledge and tools. It helps people find information or perform defined actions. A useful implementation specifies permissions, source evidence, evaluation and operating responsibility around a real workflow.
An assistant is useful when it can find the right information, respect access rules and fit into daily work. We work with the team to choose one scenario and define what a good answer or action looks like.
We connect approved sources and tools, test retrieval and permissions, and evaluate the assistant with real questions. Deployment, model-provider data handling and operating responsibility are agreed before launch.
Capabilities
- Knowledge and permissions
- Connect the agreed documents and systems. Test access at retrieval time against the user’s existing rights.
- Answers with evidence
- Show source passages for review and define how the assistant responds when evidence is missing or conflicting.
- Actions in existing tools
- Connect approved tool calls such as order lookup or ticket creation, with permission checks and human approval where required.
- Evaluation and operations
- Review answer quality, adoption and failures against an agreed evaluation set, with monitoring and an escalation owner.
Use cases
- Support policy lookup
- Find the relevant return policy, product manual or previous ticket while preparing a support reply.
- Sales preparation
- Retrieve current product information and approved deal material before a customer conversation.
- Operations and engineering lookup
- Search maintenance guidance, internal procedures and system records, with the source version available for review.
Delivery cadence
01
01 · SCOPE
Choose the first scenario
Agree on the users, sources, permissions, outcome and acceptance criteria.
02
02 · BUILD
Connect and test
Build retrieval and approved tool calls, then test citations, access controls and failure handling.
03
03 · PILOT
Use it in real work
A defined user group tests the assistant against real questions and an agreed evaluation set.
04
04 · OPERATE
Launch with responsibility
Confirm monitoring, support and escalation before expanding to more users or sources.
FAQ
How do you handle incorrect or unsupported answers?
Retrieval, citations and evaluation help expose errors; they do not eliminate them. We test against real questions and define when the assistant must say it lacks evidence or request human review.
Will our data be used to train a model?
We review the deployment, model-provider terms, retention settings and training policy with your security team. These choices are documented before data is connected.
How are access permissions controlled?
Retrieval and tool calls must enforce the agreed user permissions. We test both allowed and denied access, including cross-department and sensitive-data cases.
How do we know whether it is worth expanding?
Agree on a first scope and baseline, then review answer quality, usage, time spent and failure patterns. Expand when the assistant meets its acceptance criteria.
SCOPE · CHOOSING THE APPROACH
What changes when an assistant is built around your workflow?
Products differ by configuration. Use these questions to compare a standalone assistant with a workflow-specific implementation.
Standalone assistant
Workflow-specific implementation
Knowledge
Check which sources the product can access
Connect agreed sources and keep their versions current
Permissions
Check the product’s access and connector controls
Test retrieval and tool access against your permission model
Evaluation
Check available evaluation and monitoring tools
Set a workflow baseline and inspect failures with the team
Operations
Check the provider and internal support responsibilities
Agree on integration, monitoring and incident ownership
KNOWLEDGE BASE · FURTHER READING
The AI Copilot rollout knowledge base
Selected guides and external perspectives for planning this workflow.
Tenten AI whitepapers & perspectives
- From AI Pilot to ProductionA Planning Guide to Data Readiness, Governance, Evaluation, and Adoption
- Enterprise Knowledge StructuringPreparing Documents, Versions, and Access Rules for Retrieval
- The FDE Operating ModelHow Forward Deployed Engineering Teams Build AI Systems That Last and Transfer Capability Alongside Code
- All whitepaper resourcesGuides for models, architecture and operations.
TENTEN × DIFY
AI connected to existing systems, with clear working boundaries
From Tenten’s October 2026 consulting deck: five client platforms, their AI integration workflows, data sources and human review.
CuboAi · AI baby monitors
AI integration case
Parent care assistant
Model comparison, setup and Wi-Fi help, warranty and returns; verified order lookup; handoff with summary
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AREA 02 · Collectibles marketplace
AI integration case
Trade concierge
Explains matching, fees and authentication; shows order and authentication status after login; opens dispute tickets
Explore the workflow
START HERE
Leave your contact details
Enter your name and work email. The problem type is optional. We will learn about the workflow by email; no specification or confidential data is needed here.
- Start with one real workflow
- A senior delivery team reviews the enquiry
- We will say if AI is not useful
The form is still loading. You can also email us directly: inquiry@tenten.co