AI integration case · Semiconductors
ASE Holdings: ESG disclosure navigator
Answers only from published reports, citing year, section and entity; drafts customer ESG questionnaires internally
The platform we built
We unified the brand identities of ASE, SPIL and USI and rebuilt the group site with an ESG focus.
Read the digital project ↗The work to address
Sustainability disclosures span reporting years and group entities. Investors and auditors need the right report, while CSR teams prepare customer questionnaires one item at a time.
Who uses this workflow
Investors, customer supplier auditors, ESG raters; the internal CSR team
How the agent connects
01
Identify the reporting year, group entity and topic.
02
Retrieve published sustainability reports and cite the relevant section.
03
Draft questionnaire answers item by item for CSR review.
Dify and system integration
Knowledge with parent-child chunks and year/entity/topic metadata; Chatflow routing; Iteration per questionnaire item
What stays with people
Financial and forward-looking questions go to IR; every number cited; CSR reviews every draft
What to track
The deck lists tracking criteria; measured improvement figures are not provided.
- Valid-citation rate
- unanswered-question list
- staff hours per questionnaire
Start with one workflow.
Agree on the next step.
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